Privacy Policy

1. Information About the Collection of Personal Data and Contact Details

1.1 Responsible Party

The responsible party for data processing in connection with the Service, within the meaning of the General Data Protection Regulation (GDPR) where applicable, is:

Ifeanyi Onuoha

Email: onuifeanyi95@gmail.com

We alone or jointly with others determine the purposes and means of processing personal data as described in this Policy.

1.2 Personal Data

Personal data means any information relating to an identified or identifiable individual. This Policy outlines how we handle your personal data when you use our Service.

2. Information We Collect

We collect the following types of information when you use our Service:

2.1 Usage and Device Information

We collect telemetry data to improve the functionality, stability, and user experience of the Service. This includes:

• Usage Patterns: Information about how you interact with the Service, such as features used, session duration, and navigation patterns.
• Device Information: Details about your device, including device type, operating system, unique device identifiers (e.g., installation UUID), and app version.
• Technical Data: Crash reports, error logs, and performance metrics to diagnose and fix technical issues.

This data is typically anonymized and does not personally identify you, except where necessary for specific purposes (e.g., Subscription billing or refund processing).

2.2 Payment Information

If you purchase a Subscription, we or our third-party payment processor (e.g., Apple's In-App Purchase system) collect billing information, such as your payment method, billing address, and transaction details, to process payments. We do not store your full payment details directly; these are handled by our payment processor in compliance with industry standards.

2.3 Contact Information

If you contact us (e.g., via email at usetitleapp@gmail.com), we collect the information you provide, such as your name, email address, and the content of your message, to respond to your inquiry or provide support.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Improvement: To analyze usage patterns, optimize performance, and enhance the functionality of the Service.
• User Support: To address technical issues, respond to inquiries, and provide customer support.
• Subscription Management: To process payments, manage Subscriptions, and handle refund requests.
• Technical Maintenance: To diagnose and resolve crashes or errors using anonymized crash reports and logs.
• Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

The legal basis for processing your data includes:

• Consent (Art. 6(1)(a) GDPR): For optional data collection, such as crash reporting, where you provide explicit consent via app settings.
• Contract (Art. 6(1)(b) GDPR): For processing necessary to provide the Service or manage Subscriptions.
• Legitimate Interests (Art. 6(1)(f) GDPR): For improving the Service and ensuring its stability, provided our interests do not override your rights and freedoms.

4. Third-Party Services

We use the following third-party services to facilitate data collection, analysis, and payment processing. These providers may have their own privacy policies, which we encourage you to review:

4.1 Firebase (Google Ireland Ltd.)

Purpose: Analytics and crash reporting to improve Service performance and stability.

Data Collected: Anonymized usage data, device information, and crash reports (with your consent).

Legal Basis: Consent (Art. 6(1)(a) GDPR) for crash reporting; legitimate interests (Art. 6(1)(f) GDPR) for analytics.

Privacy Policy: https://firebase.google.com/support/privacy

Note: Data may be transferred to Google LLC in the U.S. under standard contractual clauses or other GDPR-compliant mechanisms. You can opt out of crash reporting in the app settings.

4.2 Sentry (Functional Software, Inc.)

Purpose: Error tracking and crash reporting to diagnose technical issues.

Data Collected: Anonymized crash logs, device information, and app status at the time of a crash (with your consent).

Legal Basis: Consent (Art. 6(1)(a) GDPR).

Privacy Policy: https://sentry.io/privacy/

Note: You can revoke consent for crash reporting in the app settings.

4.3 Mixpanel (Mixpanel, Inc.)

Purpose: Analytics to understand user behavior and improve the Service.

Data Collected: Anonymized usage patterns and interactions within the Service.

Legal Basis: Legitimate interests (Art. 6(1)(f) GDPR).

Privacy Policy: https://mixpanel.com/legal/privacy-policy/

4.4 RevenueCat (RevenueCat, Inc.)

Purpose: In-app payment processing and subscription management.

Data Collected: Information provided during purchase, order details, and anonymous account identifiers, as required to process payments.

Legal Basis: Contract (Art. 6(1)(b) GDPR).

Privacy Policy: https://www.revenuecat.com/privacy

We have entered into data processing agreements with these providers to ensure they protect your data in compliance with applicable laws.

5. Data Sharing

We do not sell or share your personal data with third parties except as described below:

• Service Providers: We share data with Firebase, Sentry, and Mixpanel as necessary to provide the Service, process payments, or analyze usage.
• Legal Obligations: We may disclose your data to comply with legal requirements, enforce our Terms of Service, or protect the rights, safety, or property of the Company or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity, subject to this Policy.

For refund requests, we may share purchase-related data (e.g., anonymous account identifier, total amount spent, refund history). By using the Service, you consent to this data sharing.

6. Security

We use commercially reasonable measures to protect your data, such as encryption and secure servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. If you have reason to believe your data has been compromised, please contact us immediately at usetitleapp@gmail.com.

7. Your Rights

Depending on your jurisdiction (e.g., under GDPR for EU residents), you may have the following rights regarding your personal data:

• Right to Access (Art. 15 GDPR): Request information about the personal data we process, including purposes, categories, and recipients.
• Right to Rectification (Art. 16 GDPR): Request correction of inaccurate or incomplete data.
• Right to Erasure (Art. 17 GDPR): Request deletion of your data, subject to legal obligations or exceptions (e.g., for legal claims).
• Right to Restrict Processing (Art. 18 GDPR): Request restriction of data processing under certain conditions.
• Right to Data Portability (Art. 20 GDPR): Receive your data in a structured, machine-readable format or request its transfer to another controller.
• Right to Object (Art. 21 GDPR): Object to processing based on legitimate interests (e.g., analytics) or direct marketing for reasons related to your situation. We will cease processing unless we have compelling legitimate grounds.
• Right to Withdraw Consent (Art. 7(3) GDPR): Revoke consent for data processing (e.g., crash reporting) at any time via app settings, without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint (Art. 77 GDPR): File a complaint with a supervisory authority in your country of residence if you believe our data processing violates applicable law.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Policy or comply with legal obligations:

• Usage and Device Data: Retained in anonymized form for analytics and improvement purposes until no longer needed.
• Payment Data: Retained as required for billing, refund processing, or legal compliance, typically in accordance with tax laws.
• Contact Data: Retained until your inquiry is resolved, unless further retention is required by law.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including the United States (e.g., by Firebase, Sentry, Mixpanel, or RevenueCat). We ensure that such transfers comply with applicable laws, such as GDPR, through standard contractual clauses or other safeguards. For more information, contact us at usetitleapp@gmail.com.

10. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Policy on this page or through the Service. Changes are effective upon posting. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Policy or our data practices, please contact us at:

Email: usetitleapp@gmail.com

For EU users, you may also contact a supervisory authority in your country of residence to lodge a complaint.